Frequently Asked Questions
How do I get a free DNA Test?
Start a personalized vitamins subscription with us, and within one business day, we will mail you a free DNA test kit. In Canada, customers will receive it by Canada Post in the mailbox within 3-5 business days.
The kit will include instructions on how to collect and send in your sample. Drop off your sample at any post office or mailbox. We will send you a confirmation email as soon as we receive it. Your test results will be emailed to you within 7 business days from when we receive your sample. A printed booklet containing your results is also included in your personalized vitamin box.
How do I get personalized vitamins?
Your personalized vitamin recommendations will be made after you complete both the DNA Test and the Lifestyle Test. Look for the link to your Lifestyle Test in the confirmation email after you sign up.
All test results will be analyzed by our professional team, who will generate your comprehensive report within 48 hours. The report will be sent to you by email, containing all of your results and the recommended vitamins. If you have any questions or concerns about the recommendations, please reply to our email as soon as possible. Your personalized vitamins will be assembled and shipped to you within 24 hours. You will receive a shipping notification by email, with a link to track your personalized vitamin box.
Can anyone get a DNA Test?
Absolutely. Anyone can get a DNA test. Our tests are completely non-invasive, and do not pose any harm to individuals. One does not need a doctor's order to get our DNA Test. The DNA insights we provide purely assess genetic risk factors to the body's absorption, processing, and metabolism of vitamins and minerals. The nutrition report does not contain any diagnostic information about diseases, only risk factors. Every piece of insight is supported by peer-reviewed science and your DNA privacy is protected.
Are personalized vitamins safe?
Overuse of over-the-counter supplements can be ineffective, potentially risky, and a waste of money. By taking personalized vitamins, one can make sure to only supplement in areas of nutrition that the body needs. So personalized vitamin can actually lower the risk of overuse. We make sure our recommendations are within safety limits of supplementation and only address significant risk factors found in one's genetics and lifestyle.
Our vitamins are approved by Health Canada and the Food and Drug Administration. Below is a list of our vitamin and mineral supplements and their Natural Product Numbers (NPN).